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123.hp.com Printer Setup – Complete Installation Guide

  • millsstanley94
  • Jul 1
  • 4 min read



Setting up your HP printer has never been easier thanks to 123.hp.com — HP’s official setup portal. Whether you’re installing a brand-new HP printer or reinstalling one on a new computer, this step-by-step guide will walk you through everything you need to know to complete the process smoothly.


🖨️ What Is 123.hp.com?

123.hp.com is HP’s official website designed specifically to simplify printer setup. It helps you:

  • Download the latest drivers and software

  • Install the HP Smart App

  • Connect your printer to Wi-Fi or USB

  • Guide you through the installation and registration process


It supports all major HP printer models, including:

  • HP DeskJet

  • HP ENVY

  • HP OfficeJet

  • HP LaserJet

  • HP Smart Tank


✅ What You Need Before You Begin

Make sure you have the following ready:

  • A compatible HP printer, powered on and unpacked

  • A Wi-Fi network and password (for wireless setup)

  • A Windows PC, Mac, or mobile device

  • A USB cable (if setting up via wired connection)

  • A stable internet connection


🧭 Step-by-Step HP Printer Setup via 123.hp.com


🪜 Step 1: Visit 123.hp.com

  1. Open a browser on your device and go to https://123.hp.com.

  2. In the search box, type your HP printer model (e.g., HP DeskJet 4155e, HP OfficeJet Pro 8025e).

  3. Click Next or Begin Setup.

You’ll be prompted to download the HP Smart App, which is required for setup.

🪜 Step 2: Download the HP Smart App

The HP Smart App is available for Windows, macOS, iOS, and Android.

  • For Windows/macOS: Click the download link from 123.hp.com or get it from the Microsoft Store or Mac App Store.

  • For mobile devices: Download from the App Store (iOS) or Google Play Store (Android).

💡 HP Smart helps with setup, prints documents, scans, checks ink levels, and updates firmware.


🪜 Step 3: Prepare the Printer

Before continuing with the app:

  1. Plug in and power on the printer.

  2. Make sure it is in Wi-Fi setup mode:

    • For most printers, press and hold the Wireless and Cancel buttons together for 5 seconds until the Wi-Fi light blinks.

    • On touchscreen models, go to Settings > Network Settings > Restore Network Defaults.

Your printer is now ready to be detected by the app.


🪜 Step 4: Use the HP Smart App to Set Up

  1. Open the HP Smart App on your device.

  2. Click “Add Printer”. The app will search for nearby printers.

  3. Select your printer from the list.

  4. Enter your Wi-Fi network password when prompted to connect the printer to your network.

  5. The app will finish configuration, including:

    • Installing necessary drivers

    • Registering your device (optional)

    • Offering enrollment in HP+ or Instant Ink (optional)


🪜 Step 5: Print a Test Page

Once setup is complete, you’ll see a confirmation screen. To verify:

  • Try printing a test page or document.

  • Ensure the printer shows a status like Ready or Online in the HP Smart App or system settings.

🔌 Setting Up via USB? Here's How

If you prefer a wired connection (or your Wi-Fi is unstable):

  1. Connect the USB cable to both the printer and the computer.

  2. Visit 123.hp.com and download the setup file.

  3. Choose the USB connection option when prompted during installation.

  4. Follow on-screen instructions to complete the process.

⚠️ Note: Some newer models require temporary wireless setup before switching to USB.


📱 Setting Up on Mobile Devices

For smartphones and tablets:

  1. Install and open the HP Smart App.

  2. Tap “Set Up a New Printer”.

  3. Allow Bluetooth and location access to detect the printer.

  4. Connect the printer to your Wi-Fi network via the app.

  5. Once connected, you can print, scan, or share documents directly from your phone.


🧰 Troubleshooting Setup Problems

❌ Printer Not Detected?

  • Ensure the printer is powered on and in Wi-Fi setup mode

  • Move the printer closer to the router

  • Restart the router, printer, and computer

  • Temporarily disable firewall or antivirus software

❌ Can’t Connect to Wi-Fi?

  • Make sure the Wi-Fi network is 2.4 GHz (many HP printers don’t support 5 GHz)

  • Reset printer network settings and try again

  • Double-check your Wi-Fi password


🔄 Reconnecting After Changing Wi-Fi

If you change your router or password, you’ll need to reconnect the printer:

  1. Reset network settings to default on the printer.

  2. Reopen the HP Smart App and add the printer again.

  3. Follow prompts to re-enter your new Wi-Fi information.



📝 Final Tips

  • Register your printer during setup to get the latest updates and support.

  • Keep your printer firmware and HP Smart App updated.

  • Use HP Instant Ink (optional) to never run out of ink again.

  • Bookmark 123.hp.com for future reinstallations or driver downloads.


✅ Conclusion

Setting up your HP printer using 123.hp.com is quick, reliable, and user-friendly—whether you're using a USB connection, Wi-Fi, or a mobile device. With the help of the HP Smart App, you can complete the installation in minutes and enjoy seamless wireless printing across all your devices.


 
 
 

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